Phoenix · 2025-04-15 · council
Phoenix City Council Policy Meeting - April 15, 2025
Summary
Summary of Decisions and Discussions
- The Phoenix City Council welcomed Councilwoman-elect Anna Hernandez and acknowledged the contributions of outgoing Councilman Carlos Galindo Vera.
- The Council discussed several community initiatives, focusing on homelessness, behavioral health services, and public safety reforms, emphasizing collaborative efforts between city departments.
- Acknowledgments were made regarding the success of the Office of Homeless Solutions and the Community Assistance Program in providing support and resources to vulnerable populations.
- The Council highlighted the importance of cultural competency and de-escalation training for law enforcement and public-facing city departments.
- Public comment addressed concerns about a recent incident involving police presence at a community event, prompting calls for improved training and conflict resolution protocols.
Overview
During the Phoenix City Council meeting, the members reflected on the contributions of outgoing Councilman Carlos Galindo Vera and welcomed incoming Councilwoman-elect Anna Hernandez. Significant discussions revolved around the effectiveness of initiatives aimed at combating homelessness and enhancing public safety, specifically through the Community Assistance Program and collaborations between various city departments. The importance of cultural training for city employees was emphasized, along with a public comment that raised concerns about police involvement in a community sports event, underscoring the need for improved conflict resolution strategies.
Follow-Up Actions or Deadlines
- April 17: A community meeting regarding the redevelopment of city-owned property at 24th Street and Broadway Road.
- May 3: District 8 Community Cookout at Hermosa Park.
- Ongoing: The city will continue to track the effectiveness of homelessness initiatives and report on the outcomes of individuals served through these programs.
- Future Reports: The Council will gather data on the long-term success rates of individuals who receive services and how many maintain housing stability post-service.
- Community Training: Implement LGBTQ+ cultural humility and de-escalation training across public-facing departments, starting with Parks and Recreation.
- Public Safety Policy Review: Continue to refine and assess public safety policies, including the First Amendment facilitation policy, with community input.
Transcript
View transcript
Good afternoon. I'll now call the Phoenix City Council meeting to order. Will the clerk call the role? Councilman Galindra Vida here. Councilwoman Wardado here. Councilwoman Hodgej Washington here. Councilwoman Pastor here. Councilman Robinson here. Councilwoman Stark here. Counciloman Wearing here. Vice Mayor O'Brien here. Mayor Ggo here. Thank you for joining us. Uh we have Spanish interpretation here and available. Mario, would you please introduce yourself? Yes, mayor. Thank you. Good afternoon. My name is Mario Vahas. I'm going to be working together with Elsie Darte as far as the Spanish interpretation as was mentioned previously. Now, I'll take a moment to introduce ourselves to our Spanish speaking audience. We want to start this. Thank you, Mayor. Thank you. And we want to welcome Councilwoman elect Anna Hernandez. The next time we meet, the elect will be removed and it'll be officially councilwoman on Monday, which means it is a milestone meeting as well for Councilman Galindel Alva. And I think several of us will have comments on that. Uh we'll begin with council information and follow-up requests. Who would like to go first? Councilwoman Stark. Thank you, Mayor. I just want to take a moment to uh say, Carlos, you have been a pleasure to work with. It's an honor knowing you. You are such a kind, generous person. I'm really going to miss you on council. You have done a lot for district 7, but not only seven. You really cared about the rest of the city and I appreciate that. I appreciate you would come to me, you reach out, you had questions, and I would do the same with you. you really reflect what's about being a council person and I know in your next endeavors will be just as wonderful because you're just a wonderful person. It's a pleasure working with you. Councilwoman Haj Washington. I also would like to extend my deepest gratitude to Councilman Carlos Galindo Vera. Um, you have been on council for a little over a year and your presence and contribution truly make a difference and they go a long way in building trust and collaboration on this day as throughout our community. It has been my pleasure to serve alongside you particularly where we've worked together on our shared villages of South Mountain and Lavine. I truly appreciate not only your partnership but your friendship. You've been a consistent champion and a true advocate for our communities. You are a gentleman in every sense of the word. Um, as the council member or district number eight, I was used to always go in last. Um, but you have also made sure many times that I get to speak before you because you're a gentleman. So, I wanted to say thank you for that. I hope our path continues to cross in the future. Your collaborative spirit has made working with you very easy and effective. You've always been willing to step up, lead support, and help wherever. I will cherish the memories we've had from our joint living quarterly to our district 7 and district 8 holiday party which was a blast and I just look forward to these moments reflect your commitment to unity and our community. I just wanted to publicly thank you for the honor to serve with you in many capacities. Mayor Councilwoman Gordado, thank you. just following what everyone else has saying, it's been an honor to serve with you on the council here now for a little bit over a year. Um for us to be able to sit next to each other during the meetings and being able to like talk about, you know, sometimes help you with with some of the issues that are happening and vice versa. I think um our constituents that definitely use at Los Park are going to be very grateful for the chilled to water fountain that they're going to get there thanks to you. to thank you for all of your leadership and everything that you compacted in one year, right? I think you were like the Energizer Bunny that just kept going and going and going and going. I was like, "Calm down." It's like, "No, buddy. Let's go. Let's go." So, I appreciate that. And just also how you elevated women um through all of this and and all the different events that we were a part of and just you know how great you were to work with and how you always gave all of us our place in terms of all the all the things that we've done here on the council and how great you've been um on all the different issues that we've been able to work on and some fun stuff, some not fun stuff. Um you know, but I think it's part of the job. I think the only thing I won't appreciate is that now I'm gonna be number one when it comes to voting. But other than that, I I think that, you know, definitely enjoyed working with you and and enjoyed getting getting to know you as well. So, we're all going to miss you. Councilman Wearing. Uh thank you, Mayor. I appreciate it. I'm not going to lie. Cherish would be way too much. But, uh cause I've enjoyed working with you. Uh, I appreciate the fact that even though you and I don't always agree, you're always positive. You're always upbeat. You always have energy. Um, so all the things that I probably don't have myself. Uh, but I appreciate uh very much that. I sometimes sort of feed off that. So we've had uh our rounds and rounds and that's completely fine. But uh but I do enjoy your company. You're kind of a hoot. So I appreciate that. um uh you want to just I'll just tell you, you know, you're you're always positive and I I think there is definitely a place uh in these inemp times for that and it's appreciated by me. Thank you, Vice Mayor. I also would like to say thank you for all that you did while you were on the council. Um while it was a short period of time, you um put a lot into that short period of time. you did not waste one second of your time um on city council and did much to elevate not only your district but the entire district. So or the entire city. I apologize. Thank you for your professionalism, your kindness. You always had a smile and um I I might even my mom might have even said uh some rosecolored glasses, but thank you for all of that. Councilman Robinson. Thank you, Mayor. You know, I I echo what everybody has said, Carlos, but the one thing that we had in common, not that our council districts buted up to each other or anything like that, but our offices did, which I I was happy I obviously very happy when you were appointed to the position and then voted into the position. But what I really enjoyed most about you is that you had as much fun in your office as I think we had in ours because you can constantly hear us through we could hear each other through our walls and such. But um you you have been a gentleman. Um I've appreciated your thoughtfulness and how you approached this position knowing that you were in it for a temporary amount of time that it it speaks volumes of your character and who you are. So it was my pleasure having been your neighbor for the last year, but it's truly um a pleasure having the opportunity to have worked with you on the council. So thank you very much and good luck. uh wanted to acknowledge that even though you've been here just over a year, you seem to have gotten several years of accomplishments into one year. It's been fabulous to serve with someone who's such a stellar example of public service. Um someone who's also served as a mayor in your case of Hayden and so good to have two mayors on on one city council and you're certainly an example of how public service can make a lasting impact. There are many areas where you've made an impact, but I'll just highlight two in particular. First, making sure there's more shelter available for those who need it most, those experiencing homelessness. You've worked with neighborhood leaders to make sure that as we build new facilities, we make sure that they help neighborhoods and and really listen to their concerns. And then second, you've been such a great leader to make sure our most vulnerable have access to heat respit during our summer months. You came in while it was getting quite hot and hit the ground running on that particular issue where you're the only city in the state to offer 247 heat relief centers and you've been a really important leader in making sure that happens and helping bring now not just one but two locations to the district. So, I'm really going to miss working with you in this capacity and so many more. And thank you so much for your service and don't be a stranger. Should we now go to PowerPoint presentations if that works? The councilman's gonna be speaking last today and we'll have multiple exciting presentations. Should we go back to district 8? Uh, is that right? Or would you want to district four? You want to go next? District eight and then we'll next district four. Thank you, mayor. There's been a few events since our last policy meeting, but I wanted to highlight quite a few. Next slide, please. Um, I was honored to attend the 74th Latino leaders lunchon last week celebrating the impactful Latino leadership across the country and recognize the honores for their outstanding contribution. It was also my pleasure to attend the 16th annual fresh brunch hosted by 1 in 10 celebrating and uplifting the LGBT plus youth in our community. The energy in the room was filled with love, resilience, and hope for the future. Events like this remind us how important it is to create safe, affirming spaces for every young person. We also unveiled Pastor CR McDuffy Way at 13th Avenue and Buckeye Road. Honoring a true community pillar, Pastor McDuffy's legacy of service, feeding the hungry, uplifting youth, and strengthening our economy continues to inspire. His leadership was not only spoken but lived. Thank you to St. John Institutional Baptist Church, the McDuffy and our city team for making this tribute possible. Next slide. I also celebrated the reopening of Perry Park and what a beautiful example of what community collaboration can achieve. From dancing and games to meaningful connections. It was a day filled with joy and pride. Thank you to every resident, partner, and city staff member who made this moment possible. Next slide. Last week, we also did our coffee chat at the Caesar Chavez Community Center, which I think was a great success. Residents from Lavine came to share their thoughts, raise concerns, and and talk through ideas to make District 8 even better. These conversations help shape real solutions that affect our community's needs. Thank you to everyone who joined us. I also hosted the District 8 Health and Welfare at the South Phoenix Youth Center, bringing vital services directly to our residents. Attendees receive free health screening, financial resources, and wellness tools to support their daily lives. Events like this ensure our community is healthy, informed, and empowered. We are grateful to all of our partners who helped make this event a success. Next slide. I also intended the citywide and the district 8 budget hearings to hear from our community on what they want to see included in our upcoming budget. April is also fair housing mount month and I am grateful for the opportunity to join in the reaffirmation of the city's support of the fair housing act and its commitment to reducing barriers in housing for all residents. Later that day, I was able to merge two of my passions at the ASU pre-law banquet. One, encouraging the next generation of legal professionals and two, explaining my passion for and the need for equal access to legal counsel when facing an eviction. Last week, I also attended the Maropa County NAACP dinner and community awards where our own city manager, Jeff Barton, was honored with the Trailbaser Award. I won't embarrass him with a photo, but I will again convey my congratulations to him. Congratulations, Jeff. Next slide. My office has two upcoming events that I would like to highlight. Join us on Wednesday, April 17, for an important conversation about the redevelopment of city-owned property at 24th Street and Broadway Road. This is a chance for residents to give feedback, ask questions, and help shape the future of this vital corner of our community. The meeting will take place at the Broadway Heritage Neighborhood Resource Center at 6 p.m. Your voice matters. Come and be a part of the process. Also, mark your calendars. The District A Community Cookout is happening on Saturday, May 3rd from 12 to 4:00 p.m. at Hermosa Park. Join us for an afternoon of delicious food, music, games, and community connection. It's a great opportunity to relax, meet your neighbor, and celebrate everything that makes District 8 special. We can't wait to see you there. Next slide. As always, if you need help with city services or notice an issue in your neighborhood, don't hesitate to reach out to my office. That is all I have. Thank you, Mayor. Thank you. We'll go next to Councilwoman Pastor in District 4. Thank you. Um, I'll just get started. I'll wait for the slides. Um, we had an incredible turnout uh for our Cesar Cesar Chavez day cleanup on the west side. Over 60 students from Broofphy Central, Carl Hayden North and Cesar Chavez High School joined us. Volunteers from APS, Amazon, and the Morris KUD Doll community as well. Thank you, Rosie and Greg and Melissa from the neighborhood services who provided everything that was needed. And thank you to the principal Gary Gllay from the UD doll school who allowed us to use that property on their day off. I really appreciate that. And thank you for everybody who took their who took the day off to be with me. Next slide. We are committed to ending the HIV AIDS epidemic by 2030. As a co-chair of FastTrack Cities, I'm so proud of the progress we've made. We are focusing on testing, prevention, treatment, and zero stigma. And that's what this mural represents, the progress we've made, the work we've continued to do, and those who fought with us. And I'd like to thank the mayor for thinking of this idea and pushing it f forward. And I also like to thank my co-chair, uh, Councilwoman Stark. Yesterday, we celebrated the grand opening of Osborne Point. Osborne Point is designed to serve individuals who are homeless or at risk of homelessness, a victim of or are fleeing domestic violence, sexual assault, stalking or human trafficking, requires supportive services to prevent homelessness, and are a veteran who meets one of the criteria listed. We have added 48 new units within District 4. Next slide. Another fresh brunch in the books. I'm always honored to support events that uplift the work being done to uplift and empower LGBTQIA youth in Phoenix. It has been a year since the AD ADA accessible playground opened at Encano Park. We celebrate by hosting all the inclusive egg hunt. You can move this side. A very special shout out to the Kowanas Club of Phoenix for putting this event together, for always supporting our community members with all abilities. The long awaited opening of the South Central Extension is finally scheduled for June 7th, this project has been in the works for 15 years. Originally planned to open in 2034. I'm proud to have been part of this historic investment in our community. Soon, South Phoenix will be connected to our existing and ever growing light rail system. Join us tomorrow at 6 PM at the Mville Community Center for a Spanish language budget hearing. Share feedback on the city manager's proposed fiscal year 202526 trial budget. Community input is key. This meeting will be held in Spanish only. So, if you need English headsets, you're more than welcome to ask for them. I'm hosting a community listening session focused on public safety. We will address the ongoing issues on 35th Avenue and 27th Avenue. Join us to ask us any questions you have and to learn more about the city's efforts to improve these areas and make them safer. Scan the QR code at the top left corner to register. And one of you, some of you may have wondered why I did not say uh thank you to Councilman uh Carlos Galindo Avida. That's because I had a slide. Um this past year has been an eventful uh eventful working with uh the councilman and uh he made the most of it. He started with uh well he didn't start with but he hosted the incredible Latina shaping the future event highlight high highlighting the power of Latinas in Arizona. He he also was recognizing the women behind the farm workers movement and he dedicated the Avanita de Mueres street sign. Thank you working for Thank you, Councilman working with Mary Rose Wilcox as she will be recognized via a street sign. I also like to thank Councilwoman Haj Washington in this effort. During his time in office, he worked on funding the fire department chilled bag initiative, tree plantings in district 7, funding for a chill water station, and he donated his salary to local community organizations within his district. Thank you, Councilman, for your great work. It was quick, fast, and furious, but you did it. Thank you. Oh, I have one more. And as always, contact me. Thank you. Thank you, Councilwoman Gordonado. Thank you, Mayor. As you know, D5 is always busy with events and programming, and we are continuing that trend as we move into the summer months. On March 29th, D5 celebrated the grand opening of Grand Canalcape, which unveiled phase three of the Grand Canalscape, adding four miles of outdoor amenities in a safe new space for neighbors to exercise and enjoy the outdoors. I want to thank all of our partners and neighbors who participated in the event and helped us re us realize the completion of this project. Special shout out to the Mville Mariachi Marville High School Mariachi that was there. Um very impressive. Thank you guys for for all you guys did. I also want to thank thank you mayor for your support and participation in this long awaited event. We had a lot of fun. We did a lot of things. Saw a lot of children and just the faces on the neighbors and the bikers and everyone that was there. Um but they are now able to enjoy a new amenity. Now, some upcoming events in D5 this Saturday at Homestead Park. There will be an Easter Jubilee on on from 10:00 a.m. to 1 PM. There will be an egg hunt, bounce houses, food, and music for everyone to enjoy. You can also expect to get a picture with the Easter Bunny. So, mark your calendars for this weekend. Also mark on your calendar for our next MVL Marcado on April 26 from 2:00 p.m. to 6 pm at the Mville Community Center. I am excited to share that we will be celebrating Children's Day via the del Nino. We will have tons of toys, free toys for all of the children that show up to this event. We will have a various activities for kids to enjoy such bounce houses, water slides. again, the free toys. Also, in partnership with the fire department, we will be hosting a bike rodeo and car seat check and another little surprise that the fire department will have for the kids um once we get started. We look forward to seeing everyone there and looking forward to to this summer. Um thank you, Mayor. Thank you. I want to join Councilwoman Hodgej Washington in congratulating Jeff Barton on his NAACP Maricopa County Branch Trailblazer Award. This award recognizes individuals who have broken new ground in advancing justice, equity, and access for historically marginalized communities. It recognizes not only those who lead with vision, but who actively work to clear a path for others to follow. This award affirms what many in our city already know, that Jeff is a principled leader and a committed public servant. Through his decades of public service, he has strengthened city operations, championed fiscal responsibility, and prioritized equity, showing that when leadership reflects the diversity of the people it serves, the entire city benefits. Congratulations, Jeff. [Applause] Whoop. Does anyone have any additional comments before we go to Councilman Galinda Alivera. All right, Councilman. Thank you, Mayor. Um, my elementary school teachers would be surprised that I'm speechless. Uh, but uh uh I'm grateful for the opportunity to to go last. Um I kind of like having the final word. Um but it's really not been about that. It's really been about working with everyone and really learning from you all and gaining a new appreciation for what I've always believed that different political ideas are not the dividing line for civility, decorum or respect. And many of you um I learned from you and I enjoyed um uh your feedback and but nobody gave me feedback like Betty Ward and she could do it in both languages. So, it it it was sweet and it stung, but you know what? It really made me a better leader. So, much gracias, Betty. Um, and uh, of course, my my good friend Laura Pastor. We've known each other since college and yes, she has always been that feisty and I respect her so much for it. And from the vice mayor, an O'Brien, I have really enjoyed your principal leadership along with that of Jim Wearing and Kevin Robinson. Man, it was great catching up with you, knowing you from the community, being a good neighbor. And uh he says we can hear each other through the thin walls, but I never heard your parties. And um nobody on the council is more aware or understanding of planning and zoning issues like Deborah Stark. And when uh I had questions uh it was good learning and I really appreciated your patience um and to my partner in so many events and in uh in so many um sponsorship of things Kesha Hajj Washington she's brilliant and we were in a meeting one time and I broke out with asking a question using a legal term and she turned around and just said look at you and that's the highest compliment from somebody like Kesha Hajj Washington who's a lawyer and of course all I could say is hey I watch my law and order. Um but I want to get to my uh presentation because we got business still. We we're here to do the people's business and we got to make sure that happens. Next slide please. Wishing a joyful and meaningful Passover to all who celebrate. May the season of reflection, freedom, and renewal bring peace to your home and community. Hag hag pesak. Um, last month we had the privilege of honoring the women of the farmworker movement. Oh, next slide. Sorry. Last month we had the privilege of honoring the women of the farmworker movement with a commemorative street sign. Today, I'm proud to present copies of that sign to two of our own city employees, both of whom are direct descendants of women or who have played a role in that powerful movement. First, we have Henry Cruz from our streets department. This is a story of what happened with Henry. Henry, I'll call I'll call both of them up. We're going to take a picture, but I want to tell everybody a story. So Henry was supposed to have the day off on that Saturday, but he came in and he met with our chief of staff, Ila Gamies, and and uh he asked, "What's going on here?" And Ila said, "Well, we're um we're honoring the women of the movement, and that's Santaita Hall." And Henry said, "Well, my my nana um used to go there and she knew Sar Chavez." And Leila asked him, "Well, who was your nana?" And he said, "Terry Cruz." Terry Cruz was one of the ladies we were honoring that morning and it just by happen stance he was the person to unveil the ceremonial sign and it was just a great moment that life is circular and the movement continues through its descendants. And secondly, I want to recognize Jose Casper Abre from our parks department who um has given four decades of service to the city of Phoenix, but he's also been the keeper of the flame for the cause. He takes a personal interest in making sure that Santaita Hall is open and that that history is never forgotten. And so I'd like to um invite both gentlemen to come backstage and take a picture with the council so that I can present them their their um street sign for them to have as a memory of that day and as a thank you for the work they do for our community. [Applause] Congratulations. [Applause] Okay. As people get to their seats, I'm going to go ahead and continue with my presentation so that we get a chance to move along. Uh we celebrated the opening of a new shelter and resource center in District 7. This is a major step forward in supporting those experiencing homelessness. This facility isn't just a shelter. It's a lifeline to stability, resources, and hope for our community. A huge thank you to everyone who helped bring this project to life, especially the staff of Office of Homeless Solutions who have the most who are talented and extremely caring for our community. Next slide. Last week, I joined Mayor Ggo, Councilwoman Stark, and Councilwoman Pastor and our community to unveil the HIV AIDS mural at the Parson Center for Health and Wellness. This powerful piece honors HIV advocacy and our commitment to ending the epidemic. Next slide. This Oh, this past Saturday, we officially opened Farmland Park in Lavine, Phoenix's 188th park. The new space features a shaded playground for kids, two basketball courts, a skate park, and offering an and and pickle ball. Everybody wants pickle ball. And this uh space offers something for everyone in the community to enjoy. Next slide. I'm excited to say I finished visiting all the fire stations in District 7 and along the way I got to cook dinner at each one. It was great u to hang out with the crews and thank them for everything they do. Big thank you to Mayor Ggo for joining me at fire station number one. Next slide. Yesterday I had my final police briefing with Chief Sullivan. I want to personally thank him for his service to our city and wish him all the best in his next endeavors. Next slide. Earlier this week, I visited Phoenix Rescue Mission. They're an organization that provides life transforming solutions to individuals individuals facing hunger, homelessness, addiction, and trauma through a variety of programs addressing both immediate and long-term needs. Next slide. Um, I visited the Neighborhood Christian Clinic yesterday for a tour and to thank them for their upcoming work to provide on-site mental health services for their clients. Annually, more than 10,000 persons receive healthcare and dental services. Next slide. Tomorrow. Tomorrow we're celebrating the legendary Wallace and Ladmo show with a ceremonial street sign at the corner of First Avenue, McKinley. And yes, attendees will get a chance to get a Lammo bag while supplies last. Please don't call. I'm not reserving any. It's a first come, first- serve basis to be fair to everyone. Next slide. Um, I'd like to invite in invite all of you to join myself and Councilwoman Kesha Hajj Washington on Saturday at 9:00 a.m. at Grant Park where we'll be honoring Mary Rose Wilcox with a ceremonial street naming. It will take place on the corner of Second Avenue and Grant Street. I hope to see you there as we celebrate her remark her remarkable contributions to our community. Next slide. As I close, I want to take a moment to thank the incredible District 7 community. Serving you has truly been one of the greatest honors of my life. From day one, you welcome me with open arms, and I'm deeply grateful for your trust and support. I also want to extend my heartfelt thanks to Mayor Ggo and my fellow council members. It's been a privilege to work alongside with you in service to our city. Thank you for the opportunity to be a part of this journey. And I especially want to thank the staff of District 7, the chief of staff, Leila Gamis, and Grant Harrison who oversaw our constituent services. Because of you, we were successful. And a note about Phoenix City staff. I have found staff to be dedicated, professional, and just full of heart. They care about our community. They want us to succeed. And truly all of us here on the dis we're the elected ones we get the headlines and the quotes but it's the staff who make the magic happen who ensure that the services that we provide to our residents happen and that they are quality services. So from the bottom of my heart thank you Phoenix city staff. Thank you mayor. Thank you councilman. Can we get a round of applause for the councilman? [Applause] And with that, we will go to agenda item one. But the recognitions are not over. So, we'll ask everyone to come forward for a a public safety update. Um, for those of folks who have not been following the council closely, last September the city council unanimously passed a series of public safety reforms to provide for greater transparency and accountability, as well as improve how we interact with vulnerable communities. As part of that effort, we asked city staff and the police department to provide regular updates to the public and council on those reforms, and this is one of those updates. There is always more work to do, but I'm proud of the progress we've made so far. Our community assistance program is making sure we're responding with trained behavioral health professionals and services when it's more appropriate than a police officer. And the changes we're making within the police department will improve the training of our officers, make it easier for the public to engage, and for us to invest in accountability. Before we start this uh the we'll have some additional recognitions. Today is Chief Sullivan's last city council meeting. Chief, you're leaving the department and the city of Phoenix better than you found it. Thank you for lending us your great expertise. We called upon you in our toughest of times, including while we were navigating the Department of Justice investigation. You've made changes that are far far extend far beyond that. most importantly to make our department, our officers safer and our community safer. There are few law enforcement professional I've known who as committed as you are to always looking at ways to improve policing and make the city better. I'm grateful to you, your family, who shared you with us and wish you the best in the future. So, thank you for that. And then I want to congratulate Shannon Johani for her appointment as our permanent director of the office of accountability and transparency. She did an exceptional job as the interim director of the office and has led her team put to put together a comprehensible, thoughtful and meaningful series of reports about how our department can improve. Many of those ideas have already been adopted by the city council or the department. So I'm looking forward to working with you and learning more from you. And before we introduce the main presentation, anyone have any addition? Oh, Councilman Robinson. Thank you, Mayor. Um, the mayor stole a lot of my thunder on um wanting to thank the chief, but I want to explain a couple of things, but I need to give you a little bit of context. And that context is because of a variety of happen stances. I had the the pleasure of having worked with every Phoenix police chief directly, reporting directly to every Phoenix police chief since Ruben Ortega. And that goes back to before a lot of you were born. That says a lot more about me than you, but um it goes back to Ruben took office in January of 1980. I hit the streets in December of 1980. And later in my career, I was appointed to a position where I reported directly to Chief Ortega. Then when Chief Ortega retired, I reported directly to Dennis Garrett. After Dennis Garrett, I reported directly to Harold Hurt. I was an assistant chief by that time. And the same with Jack Harris, the same with Danny Garcia, the same with Joe Yoner, and then Jerry Williams. Each and every one of those chiefs brought something different to the organization. But Chief Sullivan, I will tell you this and I I I say this without any hesitation whatsoever. What you did was tremendous. The amount of work, the amount of success that you had in making things happen within this organization cannot go unnoticed. It cannot go unrecognized. And I say that because it was in the mid to late 90s. We tried to change the use of force policy for the Phoenix Police Department. I think most of your executive staff were officers at the time and stuff like that. There was a guy by the name of Mike Frasier who went who was a commander at the time who went on to be an executive assistant chief with Phoenix, police chief at two other agencies and a city manager at at another city. Mike couldn't get that done and we tried. We tried like hell and it was one of those things. But Chief, you had what I truly referred to as the profiles and courage because you knew what it meant to make decisions that people would not like. And that is true leadership. There's no way around it. Nothing you can say about it. I mean, that is it. I mean, you demonstrated what we needed as an organization. And as the mayor just said, you know, you came here, you're leaving it in a much better position than what you founded in. And I think we owe you a great deal of gratitude for that. I personally wish I had had the opportunity to work for you simply because you know you provided that type of demonstrative leadership that I think each and every one of us can learn from. So thank you very much for your time and all that you have done and the sacrifices that you have made. And mayor, thank you very much for the time. Thank you Councilwoman Gordado. Thank you mayor as well. Don't want to echo everything but echoing everything that everyone has said. Um, thank you, Chief, for everything that you did. Um, I enjoyed a lot working with you. Um, the reforms that you did, everything that you did for the department. I'll just say it again. You're leaving the department better than it was when you first got here. Also want to thank your family for the sacrifice and everything they had to go through and do to make sure that you were able to come here and do the job that you did. Um, it was tremendous work. Um, you know, I'm sad to see you go, but you know, I also wish you the best on whatever is out there for you next. And everyone should know that what you did here is going to cause an impact in our community um, for decades to come. It's something that was needed at the moment. Um, and I appreciate all of your hard work, all the changes that you made, all the implementations that you did. I think it was work that needed to get done. So, we I will forever be grateful for all of the work that you did. Thank you. And also, Shannon, welcome. Um, congratulations on on your new position and looking forward um to working with you. I know that you've already done a lot of good work and can't wait to get briefings with you and figure out how is it that my office can be helpful to you as we continue to move forward. Thank you, Mayor. Thank you, Councilwoman Stark. Thank you. So, Chief, as the only other um employee that knows how to pronounce Louisville correctly, I'm going to miss you. Um, I want to thank you uh for all you've done and especially all the help you've given us in District 3. I really do appreciate it. You've been a thoughtful leader. You've gotten us through some tough times and um I know you'll move forward to greatness, but we sure are going to miss you here. Thanks again, Councilwoman Hud Washington and now Vice Mayor and then Councilman Glendel. Thank you, Mayor. I don't want to echo all the sentiments, but I also want to say thank you, Chief, for all that you have done. I want to definitely wish you best wishes in your next step. I want to specifically say thank you for being present, especially even in the difficult conversations. When the DOJ investigation came out, I asked you for a town hall in my in my district, and without hesitation, you said yes. You sat through some very uncomfortable conversations and I really appreciated how you made the members of the community feel seen and heard and as was her as we heard you were able to do things that other chiefs before you were not able to do. Um it is I think it's because you had a passion and a dedication to leaving city better off than you you came into it. But I really just want to say thank you for always being available and open and always being willing to make be being there for those hard calls and doing what you believe to be right. You will be missed, but we I truly appreciate all the work you've done um specifically when it comes to community relations. Thank you. And also Shannon, I know you get to follow the uh gratitude to Chief, but welcome aboard. Thank you for um for stepping into the role and look forward to working with you as well. Vice Mayor Thank you so much, mayor. So, I'm going to do it in the reverse and say congratulations, Shannon. Um, and it's it was about time. You did this job in an interim capacity for 14 months. So, thank you for doing that work in that capacity and uh very excited to have you in that role on a permanent basis. And then, Chief, you came at an incredibly difficult time and and took on a a job that I'm not really sure um we ever thought anybody would come and do. and you implemented changes that were incredibly difficult. And while you did that, you also had a focus on decreasing crime and making sure that our families and citizens and visitors would be safe. And for all of that work and the work on your family because it's not just you. It it is a family commitment. Um I'm grateful to to you and your family. So, thank you and best of luck in whatever you do next. I hope you take a little break, though. First, Councilman Galindo Alvivera. Thank you, Mayor. Um, Chief Sullivan, I just want to say that I found you to be one of the most honest, earnest, and courageous persons that I've met. And I appreciated that um you didn't shy away from your job and that you knew um you had a mission. You worked at it, and um you took the time to explain um especially when there needed to be explanations um for um for incidents and so forth. So, I do want to wish you success and uh and just a lot of appreciation, Shannon. Look forward to sitting down with you soon um before I leave. I know. I know. I'm still doing meetings. I'm I'm still doing the people's business. That's not going to change. Um and um Chief Orander, I know you'll be sworn in uh next Tuesday. I've worked with you in the past uh especially dealing with issues of bias and your work in securing and making uh communities that are vulnerable feel secure. So um I do believe you'll do a good job and um the change can't stop. It can't be delayed and it cannot be denied. It has to continue because reform is the only way that this it's the only arrow that matters that there must be continued reform. So, good luck, Councilwoman Pastor. Thank you. Um, there you go, Chief. Got you up there. Wanted to thank you. wanted to make sure you had a slide for yourself. And uh as as you're smiling and I'm smiling, we have a common common joke between ourselves and we we're we're we're real people in the sense of getting down to business and really talking about what needs to happen. Um timing is everything. So the timing is everything in the sense that when you entered it was at a space and time where we needed reform. We were under DOJ. You understood DOJ. You understood what reform and had implemented in practiced what reform looked like. And I appreciate that and I'm grateful for that. Because the change that has happened, as stated earlier, needed to happen decades ago. And you were able to come during that time and space to make it happen. It also wouldn't have happened if there hadn't been a council that really forced and understood what needed to happen for community and building the piece of trust within the community. It also wouldn't have happened if oat hadn't been created. And with Shannon sitting there understanding the importance of oat and working with the police chief and believe bringing the accountability and transparency that was needed not only within our community but within the police department. You did incredible work within the amount of time that you had. And as I stated earlier, time is is everything. Thank you for that. Thank your family for moving and doing what they the sacrifices that they did for you to sacrifice for Phoenix. And thank you for everything that you have impacted within our community because we will feel it and we will see it in time. take that break. Do what you want to do. Enjoy it and then enter back in because you have this experience and somebody's going to need you somewhere else. So, thank you. Thank you, Shannon. Congratulations, Councilman Wearing. Thank you, Mayor. I appreciate it. Chief, I from observation never thought you gave anything less than 100% effort to this. I'm sure probably at great personal cost. I know you came in at a really tough time for the department. Uh, and I know how hard working for the nine of us can probably be. I certainly own more than my one ninth of that. I have no doubt. Um, but one thing I know for sure, you and I did not always agree, but I thought you were always direct and honest with me. Frankly, that was something you shared with your predecessors who were always extremely candid, and I have always appreciated that in my 13 years on this council, but uh you know, for the the two of us, sometimes we didn't always see eye to eye, but uh to I forget who it was um who said that you went out to community meetings. You did that for me uh for HOAs. I don't know if you remember that uh right when you started. I appreciate that. I always think reaching out to members of the community is important. You were certainly willing to do that. you did personal follow-ups and you were always extremely responsive. Uh no matter how much you were probably rolling your eyes as you were either typing a response or calling me. Um uh I'm self-aware. I'm just too much of a jerk to change. But uh but you know what? Even if we didn't always agree, I I enjoyed working with you for that very reason. You're an honorable person, and I thought you gave a 100% effort to this. I have to say I was shocked when I got the news uh I guess a week ago or so. Um I'm sure that was not a decision taken lightly, but I have zero doubt you did it not in self-interest but in the interest of Phoenix and that is much appreciated by me. So thank you. Uh good luck and Godspeed in whatever you do next. Thank you. Thank you to all my colleagues and and a congratulations as well to Chief Dennis Orander who will be taking over that fourth star, a 30-year veteran of our police department who's been all over the city in so many different roles and been involved in the community, including through valley leadership, also served our country in the Air Force. So, we're excited to have you serving as our interim police chief. Before we actually get to the PowerPoint slides, would anyone whose name was just mentioned like to say a few words? No, thank you, man. So, I want to start off uh and I have some remarks that I'm going to talk to you about in the presentation, but you know, the credit really goes to the men and women who do this work every single day. uh they're dedicated to to go out and make sure that this incredibly tough work happens and they they uh they have eyes on them from every angle and and it's very difficult work and and we need to continue to uplift them, inspire them and make sure that they have the training and policies in place uh to be able to go out and do this work and and build community trust and never forget what we exist for, which is to prevent and control crime. Thank you so much for all the support that you've given me uh during during my time here. Uh it's something that I will never forget. Thank you. I'm sorry, mayor. May I actually speak? I was going to say this at the end of my presentation, but I think now will work. I wanted to personally thank on behalf of the whole Oat team, uh Chief Sullivan. He has embraced Oat's work and through his example and leadership, Oat has really been able to build reciprocal relationships with the department and he's allowed us to bring that site into the department that is critical for transparency. The OT team is grateful for the impact of your leadership and example and how it has made that that leadership and that example is a critical component of embedding civilian oversight in Phoenix and in the Phoenix Police Department. and for that the OAT team and I know the Phoenix community is eternally grateful. Thank you, Mayor Chief. I just want to say thank you for your leadership. Uh you've put me in the executive assistant chief position, something that I will forever be grateful for. Um I've seen you work so hard over the last two and a half years that you've been here and you've made a positive impact on not only the organization but this community and so I want to thank you for that. I wish you well. And to the mayor and council, uh, thank you for your vote of confidence. To Lori and Jeff, thank you for your vote of confidence. And to the men and women of the Phoenix Police Department, I promise you that you will get 110% from me. So, thank you. Thank you. And congratulations. And now I'll turn it over to our city leadership to end introduce the main presentation. Thank you, mayor. Good afternoon, mayor, members of the council. Um, I would be remiss if I didn't just take one minute to also say thank you to Chief Sullivan. He came into this role being asked to do something that was very significant and very difficult and he did it um with 100% effort as was mentioned and um with a heart for the men and women in the department with a heart for the community and with the best interest of the city and of Phoenix in mind. And so I just want to personally thank him for um the service that he has provided. I really believe that there is a season for everything. And as this season transitions and we move into Chief Order's leadership, um I think you will see that we've built a very strong public safety team. And public safety is not just about police. It is about, you know, many facets of city government as well as community partnerships. And and I think that's um you know what we will focus on today is that partnership and how we work together to build a stronger safer community. And so what I will start with is introducing the team that's going to present to you today. Uh as you mentioned, mayor, at the beginning, this is our sixmonth update on the public safety improvements that were approved back in September of 2024. And we are um very pleased to share with you the progress that we've made. I think we've made significant progress on these objectives and um we will start by talking about our office of homeless solutions. Director Rachel Mily will provide that portion of the presentation. Then we will move into an update on the community assistance program cap and talk about um the implementation of that expansion uh which is very exciting. And then third, we will talk about the police department um six months deliverables and and the progress on those. Many of those things have been completed. Chief Sullivan will talk about those. And then we will talk about things that are in progress and on the horizon and and Chief Orander will talk about those. And then finally, we will wrap up with an update on the Office of Accountability and Transparency and their oversight of the police department recommendations that they've made. And Director Johani will talk about those. So, um, we will just get started with the presentation. I will warn you in advance, it's a little bit lengthy. Um, but it is a lot of really good information and so we hope that you enjoy it. So, we'll turn it over to Rachel. Thank you. Good afternoon, Mayor and Council. I'm happy to be here today to tell you about some of the additional progress the Office of Homeless Solutions has made in adding resources to the homeless service system since our last update with this group in September and to provide updates on areas where OS and the Phoenix Police Department are furthering our collaboration. OHS has been committed to expanding resources over the last several years, and we just celebrated our 10th project that the city has created or funded in the in the three-year period, transforming the shelter system in our region. Some of these projects expanded existing shelter sites and some created new sites in areas of the city where services didn't exist before. Three of the projects are owned by the city and seven are owned by nonprofit partners. Combined, we created over 1,200 new indoor beds and 300 new spaces for people at our safe outdoor space. Additional projects in the pipeline will result result in more than 200 safe indoor beds. All of these resources add to our ability as a city to offer alternative placements to people in unsheltered situations. Whether services are offered by the Office of Homeless Solutions, our nonprofit outreach partners, or Phoenix police officers, we have more resources and more safe places in our community now than ever before. Our most recent project was already talked a little bit about earlier today, but it is the new Phoenix Navigation Center at 71st Avenue in Vanurren. We celebrated the ribbon cutting in March. However, we began operating in a temporary capacity in July of 2024. Now that we are fully open, 280 individuals can utilize this site to work to end their homelessness. The site has a dorm that serves 100 men each night, a dorm for 100 women each night, and converted shipping containers that provide 80 non- congregate units for partners or people in need of private space. The site also includes one large communal space, as shown in the upper left of this photo, for case management, meals, and other services that are offered at the site. We've created a dignified safe place where people will be supported with their individual needs. Commander Saflar and the Mary Veil Estraa Mountain Precinct have partnered with us at this site from the beginning, participating in our community outreach and community advisory committee meetings and helping refer individuals to this shelter when needed. This is an inside view of the women's dorm um just before we opened it to women in the community. And this is a view of our X-wing units, uh, which are the converted shipping containers that we use as non- congregate space for people in our workforce program or people are couples who wish to remain together. And this is an interior shot of one of those X-wing units. You can see it has plenty of space for storage, um, a small desk and a bed. Since opening in a temporary capacity last summer, this site has already helped over 400 people out of unsheltered situations and 58 of them have ended their homelessness and moved into housing. One recent story that my team shared with me is of a young gentleman experience experiencing homelessness in the area. He had aged out of the foster care system and found himself unsheltered. He was referred by an outreach team to the Phoenix Navigation Center where he participated in S. Vincent Depal's workforce development program. He has since moved out of the shelter into housing and is maintaining his employment. Now that we are occupying the full center, the full space at the center, we anticipate growing the number of people served while maintaining our commitments to the community, operating operating as a closed campus with a workforce focus as we helped connect people with the resources they will need to end their homelessness. The city's safe outdoor space is located at 1537 West Jackson. This site provides safe outdoor camping spaces for individuals that who may not be ready for an indoor shelter or housing placement. It can serve up to 300 individuals at a time with 200 tent spaces and 40 non- congregate spaces in the X- wings again for vulnerable individuals or people needing their own private space. The site provides restrooms, showers, laundry facilities, as well as indoor space for cooling, eating, and all case management services. The downtown operations unit and commander Cedar have been great partners on this project. Having this site has helped the police department enforce the blocks close to camping around the key campus. This is a view of the large shaded area with the turf that was installed. Each individual at the site is issued a tent and storage compartment for their belongings when they arrive. And we also have X-wing units at this site. So here's a view of those units. And again, they are dedicated for people in our workforce programs or individuals that are extremely vulnerable. The safe outdoor space was launched in November in 2023 as an alternative to a typical shelter, offering a safer option for people experiencing unsheltered homelessness who may not be ready again for that typical shelter or housing. Its goal is to work with individuals to help them get ready for indoor shelter or housing. It's resourced similarly to a shelter with full case management, behavioral health, and workforce services. We have been successful in our goal of moving people to indoor spaces and since opening we've helped 218 individuals move into a sheltered environment and 133 into a housed environment. OS has partnered with Arizona at work, St. Vinc, and St. Joseph the worker to provide our workforce development services at the site. These providers meet with individuals seeking employment opportunities and provide assistance with resume building, job readiness, clothing, and referrals to employers with vacant positions. To date, we've had 254 individuals at the safe outdoor space participate in those programs. Many supplemental services have also been offered at this site to guests, such as Valley Dog Rescue, who provides preventative care and vaccination efforts, Circle the City and Street Medicine Phoenix, who are on site providing basic medical needs and first aid. We recently worked with a couple from the Safe Outdoor Space who allowed us to share their story on social media. They stayed at they started their stay at the safe outdoor space in a tent, eventually moved on to an X-wing. They found sobriety at the safe outdoor space, participating in an outpatient treatment program. They gained employment and two weeks ago they moved into their own unit. Um, and they are going hoping to be reunited with their children in the next few weeks as well. One of the first and most important procedures that OHS formalized is the various ways in which we handle property for people experiencing homelessness. Having an excess of property is often a barrier to entering shelter. Traditional shelters may not have the capacity to allow people to bring all their property with them into that shelter. When we at the city of Phoenix open or fund a new shelter, we ensure that there is ample storage for property to accommodate the belongings of a an individual or family may have. We also fund a property storage program at the key campus. The campus serves over a thousand people a day at their site and our storage program allows people anyone utilizing those services to store their belongings. And lastly, OHS put into place a formal procedure for unattended property which provides guidelines on how our team assesses, provides written notice, and stores property on an unintended encampment. The process involves a notification at the encampment that we were there and we will be storing the property when we return. Once we return up to 24 hours later, if the property remains and the owner is still not present, the property is stored and an additional notice is provided to help the individuals connect with us to obtain their property. When an individual reaches out to be reunited with their property, we bring that property to them, allowing for an additional engagement opportunity. Since the unattended property storage program began, we have stored 215 bins and 23 of those bins have been returned to their property to the property owners. All three of the storage programs that I uh described um utilize new containers from our public works department and these have kept our property storage system organized as each container has a unique code that we can associate with either the individual it belongs to or the location of the unattended property. Office of Homeless Solutions and the Police Department have continued to grow our partnership in many ways. First with property storage. OHS is collaborating collaborating with the police department to adapt our property storage procedure to meet the Phoenix Police Department needs. We currently provide assistance to officers with our property storage programs on an adne needed basis but are working to formalize this procedure providing a process in Phoenix CARES that will trigger OS to document and store property when PD requires our assistance. OS and the police department have honed our process to conduct what we call our coordinated efforts. These efforts occur when OHS is working in an area that requires both homeless service provisions and also assistance from the police department to address any possible criminal activity. Our OS liaison have direct contact with community action officers, sergeants, and lieutenants in each precinct and have a process in place to schedule these coordinated efforts. One of our biggest biggest successes in these efforts has been in the Lavine area at 51st Avenue and Baseline where we had coordinated efforts weekly for over a year to help address a complex issue in that community that required both homeless services and enforcement of illegal activity. We've taken that approach from Lavine and are using a similar approach in many areas of the city where multiple city departments including OS and the police department are needed. And finally, we've been working with the police department on two e-learning opportunities. We worked with the downtown operations unit to provide input on their camping ordinance training which was distributed to officers last month. The training touched on how to connect people to services in the field and how to connect the appropriate OS team member if needed. We're also working on an e-learning for all officers that will go into depth on the office of homeless solutions what we do and how we can work with officers in the field um to connect with us when resources are needed. and I will now pass the presentation to DC Ernst to discuss the community assistance program. Thank you, Rachel. Mayor and council members, it's my privilege to be in front of you today to update you on the work that's being done by our members in the community assistance program. Today, I'll be talking to you about our staffing, calls transferred from PD communications to our behavioral health dispatchers, and an update on our behavioral health and crisis response um activities. Today I'm I'm happy to report that we have met 80% of our um positions are filled, but the work continues. In fact, we have six new specialists joining us later this month with the first onboarding. We'll also be um opening up another recruitment for specialist positions, which are the individuals in our units that go out and assist. And that recruitment will start on April 21st. To date, we have six behavioral health units and six crisis response units out responding to 911 calls. They are available seven days a week. Um for the behavioral health units, they're currently covering 23.5 hours every day and our hours um vary a little bit more on our crisis response teams. Just to give everybody a little reminder of the difference between the two, the behavioral health units respond to 911 calls related to mental health um or individuals that appear to need some assistance. And our crisis response teams respond as a co-response with fire and PD on critical incidents such as house fires, unexpected deaths, um and domestic violence and sexual assault calls. Our target for our behavioral health units are to have nine units staffed. We are focusing on doing that and currently we're at 67%. Our recruitment is focused on filling those other three positions or other three units and we anticipate having those units up and in service by the first quarter of u calendar year 2026. In addition, after we've completed that, we will continue to focus on getting the additional four crisis response units staffed and out responding to 911 calls. We were asked to make sure that we had 247 coverage of behavioral health dispatchers by March 31st and we are happy to report that we were able to meet that goal. On March 31st, we established 247 coverage and fire dispatch of our um supervisors. They are the ones that take the calls directly from PD um communications and dispatch out our behavioral health units. We're continuing to collaborate with both police and um police communications. Uh we conducted or excuse me community assistance program the police communications division and PDCIT division recently reviewed and revised an e-learning training which is available to police officers commanders and other um employees of the police department through Phoenix. This training provides an overview of how the behavioral health response has become a branch of the 911 system. Ally Edwards from police communication. Sabrina Taylor, Detective Sabrina Taylor from police CIT and Bernie Peralta from our case work coordinator from um CAP all participated and were featured in that training. In the upcoming slides um I hope to be able to show you the impact of that training which went out in March. Also in March I had the privilege of going before the command staff and in educating them on the community assistance program. CAP continues to work with the community with the Phoenix Communications Division to identify calls which can be transferred to BHU dispatchers in lie of police having to respond out on non-crime related calls. This slide represents the calls transferred for the past two years to the community assistance program. If you compare the first three years of 2024 with the first three excuse me the first three months of 2024 with the first three months of 2025 we show 170% increase in the number of dispatched calls that have been or calls that have been transferred to our dispatchers. As you can see March marked our highest call volume in the past two years and we attribute that to the e-learning that we sent out. This slide represents where our units are located. In February, we um established BH1, which um is going to be set at Cityscape as soon as that um that location is completely built out. Currently, it works out of our admin location close to downtown. Our behavioral health calls continue to go to grow. Um, this slide represents the total numbers of calls for service that our behavioral health units respond to monthly. Again, if you compare the first three months of last year to this year, we're continuing to show growth as 133% growth in that time span. The 761 calls represents um the total calls dispatched and it also represents the calls that were transferred from PD. This is the first time we're presenting the type of calls um that our teams are responding out to and we took a snapshot of February. So um in February uh this like sorry as the top three this represents 89% of our total call volume. Um an example of a a call that the behavioral health teams have gone out on includes a BHU team was asked to assist an individual who reported that he needed help. When the team engaged with that individual, they learned that they felt like they were a danger to themselves. They wanted to get back into services that they had been disconnected from. The individual had identified the agency that they were previously attached to. Our team was able to connect with that agency, make arrangements for us to take him to that agency that day and get him back into services. We completed that by doing what we call a warm handoff. So when we got to that agency, we we went into that agency with this individual and we made sure that the staff knew what that individual's needs were and that they were taking um him or that individual in for for more services. Again, proud to now also be able to report um our breakdown of our responses in in fiscal year 2122. Mayor and council, you approved $15 million to support the development of the behavioral health units. The main purpose of this unit was to make sure that the right service was sent at the right time when a 911 call was made. As you can see in February, the singular responses, which means our BHU unit responded alone on that call and resolved the issues or the needs of the individuals alone on that call was at 76%. However, we still can co-respond with police and fire. That could look like we dispatched at the same time with the 911 call or when fire personnel or police personnel arrive on scene, if they identify that the individual needs assistance, they can reach out and ask for behavioral health team to come. Moving on now to our crisis response teams. This U map just is a a reminder of where they're at. Um, and we have not had any changes since the last presentation. Our crisis response teams continue to experience an increase in calls as well. Um again, in comparing the three months, we found a 9% increase between last year and this year for our crisis response teams. For our crisis response teams, they were developed in 1995 as a co-response unit with fire initially. They now co-respond mainly with with excuse me, now they now co-respond with both fire and police. the majority of the calls that they are dispatched to are related to someone who has passed away. In this particular case, in February, 53% of their calls were related to working with individuals who had experienced a loss. An example of a call outside of that, if you look at occupant services, occupant services is typically a house fire. One of our crisis response teams was actually dispatched out to an apartment fire where multiple families including adults and children were being displaced due to the damage that was done. Our teams were able to provide that emotional support that was needed in that moment of trauma as well as connect them and educate them to what the services are provided by Red Cross. We also left them with information on normal responses to traumatic incidents as well as what to do after a fire and how to notify insurance and all of that. Again, a snapshot from February shows that the responses that our crisis response goes on um singular responses are very little. They tend to be follow-up calls or calls where we're working with individuals that fire has identified as needing social services um but not urgent emergent um response. Uh so the majority of the calls as you can see are responded to either as co-response with police alone, fire alone or with both. And we are proud to now be able to report to you um response times. Again, this is a snapshot from February. Um these are averages nationally and working with um the Harvard Kennedy GPL uh we've identified that most alternative response programs report their response times in averages. A response time starts from the time that they're dispatched until the time that they arrive on scene and say that they are there. Our behavioral health units in February average 24 minutes and our crisis response teams average 23 minutes. I should also mention that at this time there's no national average or national requirement for alternative response teams to show up. And with that, I'd like to um turn the presentation over to Chief Sullivan. Mayor, members of council, uh first I want to take a little bit of time to thank you for your guidance and support over the nearly three years that I've been here. And as I prepare to step down at the end of the week, I also want to take a moment to express my deepest gratitude. The opportunity to serve this department, this city, and this community is a privilege that I've never taken for granted. Throughout my tenure, we've faced challenges, a lot of challenges. We faced them head on. And we've also had the opportunity to celebrate accomplishments, and we've celebrated those accomplishments together. So, Mayor, Vice Mayor, council members, I've been truly amazed at the support that you have given my officers uh and our professional staff every single day. Uh, and I I make sure that they know that the the support that you have given us, uh, close to $600 million of support over the years to make sure that we have the tools that we need to be able to do our job. Thank you. I want you also to know that I've come to respect and appreciate my and value the leadership relationship I have with city manager Jeff Barton and with assistant city manager Lorie Bay and their staff. And you see what staff is up here. We truly are a team when it comes to public safety. And it's because of the leadership that we have in the city manager's office that that occurs. That doesn't happen every place. They allowed me to lead the police department. They supported me in the needed changes and decisions that I made within the department, even when those decisions weren't popular. So, under my leadership, this department has focused on reducing crime, building community trust, and continuously improving. I'm proud to say we are an example of how these policing principles can coexist. I want to talk a little bit about some successes that we've seen. Crime is down in Phoenix and it has been since the day I walked in the door, we have nearly eliminated a massive backlog for processing of sexual assault kits. Thanks to this council willing to give us the resources we need to outsource those kits, we have reduced an unsustainable backlog of public records requests and we have incr improved the recruiting process leading to a dramatic increase in applications for officers. And most importantly, we started this month the largest class in over five years. And we have not just improved our sworn uh staff hiring, we have also improved the hiring of our professional staff. We currently have over 35 individuals in training preparing to work in our 911 call center, also our largest class in years. We also looked at our policies and procedures and aligned them with the highest standards in law enforcement. The revision of the department's use of force policy and subsequent training that went along with it will have a positive impact on officers and the community well into the future. But there's still much to accomplish, but there's no question that I'm leaving this department in a better place than it was when I arrived. And there's nothing that could make me more proud. I must say we couldn't have accomplished all this without the true dedication of the women and men of the Phoenix Police Department. They're absolutely amazing. We also have the support of residents that we serve every day and that's matched by few cities and communities and I have experience in communities across this country and and the community support that we have here is unparalleled. It was always refreshing and rewarding to be so welcomed at community meetings and events that I had the opportunity to participate in. I know I am leaving you in good and capable hands with Chief Dennis Order during this transition period, but I truly believe our momentum is undeniable, our resolve is strong, and the men and women of who work at the Phoenix Police Department are the best at what they do. So with that, mayor and council members, thank you for your guidance and support by approving a series of improvement initiatives that are allowing us to improve the service we provide to this community. I'm proud to say we've taken multiple steps to advance those initiatives. And over the next few minutes, I want to provide you an update on our progress and future goals. So let's jump right into what we've done since the last policy session in December. Our Professional Standards Bureau manual is updated now and provides clear standards for the thoroughess of investigations. The Professional Standards Bureau staff now has explicit guidance on how to complete investigations uh reports and review evidence. Updates were also made to ensure all use of force investigations fully explore whether an officer considered deescalation strategies during an incident. We're proud to say that the PSB manual now establishes clear deadlines for the completion of investigative reports. This update aligns with the peace officer bill of rights and requires an explanation for any delays or extensions to the investigation. Investigation updates are to be provided at 30, 60, and 90day intervals. The PSB manual also now requires investigators to review all aspects of an incident, including those beyond the scope of the initial complaint. PSB is now required to provide a written response to the citizen complaintant explaining the investigation's findings. The findings will be sent to their mailing address or electronically if the complaintant has provided an email address. Another way we've updated our accountability measures with our PSP manual is to require the police chief to explain in writing with city manager approval anytime there is a downward deviation from a recommendation of discipline by the discipline review board. The chief must explain why it is in the best interest of the city to deviate. There's a standardized form for this process and the first annual report of these downward deviations will be delivered to council by October 2025. And we've also created a clear policy for when Brady materials are forwarded to the Maricopa County Attorney's Office as well, and that's within 15 calendar days. Now, I'm excited to talk about the implea implementation of smart notifications. This is a program our community can sign up for uh which provides responding officers important information about a resident who lives at an address before arriving at the call. Community members can give information about mental health concerns, cognitive issues, communication methods, and other important considerations. And residents can sign up by going to the website at the bottom of the page on the screen uh right that you see right now. Now, if I may, I'd like to take some time to recognize some individuals from our organizational integrity bureau who have been at the forefront of our continuous improvement efforts. Some of them are here today. So, I'm going to ask them to stand if you would please in the audience. [Applause] Now, these folks, they they represent sworn and professional staff and are from details such are such as our continuous improvement unit, the quality assurance and standards unit, our force evaluation and review unit, and our crisis intervention team. They have done an absolutely incredible job identifying national best practices and have been instrumental in assisting us with all of the improvement initiatives. So now I'd like to turn it over to Chief Warner who will walk you through the initiatives that we have in progress and those projects uh that we have planned in the future. Thank you, Chief, and thank you, mayor, and members of the council for the opportunity to provide you with an update for our inrogress improvement initiatives. So, we've presented this slide before, and I just wanted to show it as a reminder of the continuous improvement process. As you can see from the seven-step process, it starts with reviewing standards of practice and policy development and continues through training, implementation, and compliance before the cycle repeats itself. As we discuss youth prevention programming, I want to emphasize the department's commitment to looking at least harm solutions when it comes to our youth and ensuring that we go above and beyond to have positive interactions with all the youth in our community. We continue to explore opportunities for youth engagement within the community and we remain committed to our youth engagement through department's PAL basketball program, our cadet program, our wake up program as well as our youth experiences. Additionally, we are currently exploring diversion programs in partnership with Maricopa County Juvenile Probation with an anticipated approval this summer. In May, the police department will be presenting a proposal for community-based youth prevention programming to the public safety and justice subcommittee. Understanding that cultural norms can assist officers in deescalating tense situations and enhance officers ability to interact with the public. We recently launched our cultural competency training in February 2025 to recruit class 580. Going forward, all recruit classes will receive this training which focuses on the history, geography, and cultural considerations and communication guidance in the American Indian communities. As for our inservice personnel, that same training will begin in quarter 3 2025 when we launch our 40-hour annual module. With respect to training in the Professional Standards Bureau or PSB, we continue to send our investigators and supervisors to Force Science. This is a company that focuses on research on unbiased scientific principles and processes when officers deal with high stress and deadly force encounters. In June 2025, our investigators will begin attending a 40-hour internal affairs proficiency training, which will be facilitated by an outside vendor. City leadership asked us to develop a bianial training plan for our crisis intervention team or CIT officers. I'm happy to report that an incentive and deployment model is near finalization. This is what that training plan looks like. Our CIT officers will be required to attend eight hours of training every other year. Four hours of which will be mandatory courses and four hours will be elective courses. And just as a point of reference, 75% of our CIT officers were certified over two years ago. Officers will be required to complete this professional development training by September of 2026. And if I could, I just want to provide an example of the great work that happens with our crisis intervention team officers every day in this city. So on December 30th this past year, officers from the CIT squad responded to a call from a mother who wanted her adult son to get some help. When they arrived, they found this subject who was sitting on the rail of a second story balcony when he was obviously in crisis. The officers that were on scene displayed compassion, patience, and concern for this gentleman, and they spoke with him for over 40 minutes, eventually connecting with him and getting him to come off the balcony on his own accord. We recently posted we connected him with um mental health services and we recently posted this uh body warning camera video on our social media platforms. And again, this is just one example of the incredible work that our officers do each and every day. We are also enhancing our customer service by creating curriculums for standards of public trust and procedural justice. This training was provided in the quarter 4 2024 Sergeant School and departmentwide training is slated for quarter 3 2025 again with our annual 40-hour module. We recognize that procedural justice and law enforcement is critically important in building trust and legitimacy with our community members. How we treat people matters just as much, if not more, than the outcomes of those interactions that we have. Council asked us to continually survey best practices of law enforcement agencies of similar size and characteristics, and we remain committed to doing just that. Our policy review cadence has been finalized, and beginning in quarter 2, 2025, all policies will be reviewed by subject matter experts and compared to best practices on a quarterly cycle. We do believe that best improvements are driven by data. So with that in mind, we have created contact data forms for our officers which will capture a wide range of information to include age, race, gender, and housing status. These revised forms were launched earlier this month and further revision to the collection of this data will occur post launch of the new records management system in the summer of 2025. At the bottom of this slide is an example of the housing status category and whether or not services were accepted or denied by an individual that we contact. This will help us better collect data on those we interact with, giving us the ability to make improvements that are really based upon facts. In keeping with our commitment to lead with services and as mentioned earlier, we are currently in the process of training all officers on the best ways to utilize resources provided by the community assistance program and the office of homeless solutions. We are also adopting policies to allow the crisis intervention team to prioritize urgent and time-sensitive matters. And part of this review is how we facilitate the hospital to hospital transports for those in crisis as well as those who remain under the care of a behavioral health clinician. None of this important work happens without our 911 radio dispatch team. Therefore, we are prioritizing our staffing incentives for these employees. We have increased the starting pay step for new hires and implemented a $7,500 hiring bonus, which appears to be working. We've seen our applicant pool increase since uh creating these initiatives and we are now focused on onboarding and training those new employees. We continue to explore ways to increase staffing within our communications bureau and have recently embedded a staff member from communications in with our employment services unit to assist in the speed of hiring additional staff. With regard to technology, we are currently working with a vendor to implement technology such as voice activated intelligence for crime stop calls. Implementation for that technology is anticipated for fall of 2025. The procurement plan for our newly our new early intervention system has been approved and the RFP process should be complete by quarter quarter 3 2025. This system will improve accountability and will better assist us in identifying early warning signs of behavior that could lead to misconduct, thus allowing supervisors to intervene before a more serious incident occurs. We now have a dedicated hotline ready for reporting misconduct and commendations through our 311 system. And in just a few moments, the Office of Accountability and Transparency Director Shannon Yuani will discuss the implementation of a new complaint and comment commendation intake software. We recognize that oversight is crucial to our accountability efforts and as Chief Sullivan mentioned earlier, several updates are being made to the PsB manual. One of those updates was for investigators to provide a thorough and complete analysis and rationale for investigative findings. In December, council directed us to create inspection sergeant positions in all precincts and bureaus. I'm happy to report the lieutenant and three of those sergeants are in place now, and the remaining seven sergeants will be in place in June. These positions will be advantageous to the patrol supervisors as it will relieve them of many administrative duties, allowing those patrol supervisors to spend more time on the street with their patrol personnel. We promised to update city council and the civilian review board on public safety reforms every three months for the next three years. Today is the second update to council since making that commitment. Since Oat and CRB's inception, we have worked to attend their meetings and provide trainings to their staff. Our staff attended the CRB meeting that was held on February 28th and we provided a brief highle update on our improvement initiatives. The O director will provide additional information on that date that update in the following presentation. We were also asked to give a similar update to council on the CRB on compliance with OAT recommendations every six months. The OAT director will provide an update on those recommendations in the following presentation as well. To better involve community in our oversight initiatives, we have now added an additional civilian for a total of three to our discipline review board. This implementation will occur at any future DRB hearings. Our goal in every encounter is to protect the community and our employees to bring incidents to a peaceful resolution. Our updated use of force policy went active since the last time we presented at December's policy session. And this roll out was preceded by a full two-day in-person training on the policy for all employees that are in enforcement roles. We also published an e-learning video for the same staff in the weeks leading up to the activation of that policy. And that video included updates related to strikes to the head and face, inappropriate or what we call shock language, mandatory force reviews on restrained persons, and weapon retention techniques. As I mentioned, that new policy went live on February 18th. We are currently training our critical incident response team or cert which is comprised of personnel from the force evaluation and review unit and the professional standards bureau. Baroo personnel are trained as force experts and has been active since March of 2025. That team co-responds to force related critical incidents and we've also completed the draft of our public facing K9 policy and that will go out for public comment next month. The framework for compliance with our use of force policy involves scorecarding and the scorecards have been developed for both use of force incidents as well as bodywn camera reviews. A formal meeting structure structure to discuss the data has been approved and we are currently revising the transparency dashboards which will outline the data we receive from these scorecards. As a department and city, we recognize and are sensitive to the complex challenges for individuals experiencing homelessness. As for projects involving the treatment of people experiencing homelessness, we indicated to council that PD would be adopting the office of homeless solutions policy on unattended property. This has evolved into the interacting with individuals exper experiencing homelessness policy in collaboration with OS. And this policy will be available for public comment in July 2025. We have also completed an update to our existing policy on seized and impounded property and that entire policy will be ready for review by quarter 3 2025. We are also adding a supervisor review component which will be implemented with the new records management system launch in June. Constitutional policing is critical to ensuring our officers are respecting and protecting people's civil rights while maintaining public safety. A mandatory constitutional policing training related to search and seizure has been completed by all employees in enforcement rules. This training was delivered as part of the 20-hour in-person use of force training and was completed in January 2025. We are currently completing a compliance framework for vehicle and pedestrian stops and I think it's important to note that the current way that we analyze this data right now is it involves three different systems. However, we have developed a more expedient and accurate solution and these new data capture forms will be implemented post records management launch which is estimated for quarter 4 2025. We are making significant progress in our first amendment project. We want to ensure our employees understand the importance of respecting and protecting all community members first amendment rights. A few months back we sent a draft of our first amendment facilitation and management policy out for public comment and we have since incorporated some of that feedback into the policy. We are currently developing training for all personnel and we are in the process of developing specialized training and public safety response team for all patrol lieutenants to ensure they know their role in unplanned or planned events. We anticipate this policy will launch this summer and along with that we plan to develop a one-stop shop web page where community members will have the appropriate links to apply for permits that involve special events. As for our behavioral health project, we have completed training for all communication staff on call diversion to the community assistance program and other mobile teams. This training was completed in March of 2025. We are also currently uh building a robust CIT deployment model which analyzes staffing data to ensure that all precincts are properly covered and it provides incentives for officers to become CIT certified and remain CIT certified. We plan to launch a pilot program for the incentive model in late summer of 2025 and we will focus on the precincts and the shifts with the greatest need for CIT officers. The police department recognizes the importance of interactions with youth and the impact that we can have on their development. At council's direction, we are also creating a youth interactions policy. We are currently distributing surveys to youth and adults and that feedback will be useful in finalizing the language in this new policy. The QR code that you see here on the screen will take you directly to that survey and once those surveys are completed and returned, we will ensure the draft policy is available for public comment. The police department is also developing a partnership with OAT in their youth outreach program. The police department worked with OAT and city law to revise the memorandum of understanding to ensure that we are aligned and complying with Phoenix city code and the peace officer bill of rights. The O director will provide an update on that in just a few moments. Ensuring officers are only utilizing force that is necessary, reasonable, and proportional based upon the totality of the circumstances. We updated our discipline policies to reflect the changes from our new use of force policy. Additional draft policies regarding discipline and systems of accountability will also be available for public comment in September 2025. So now I'd like to turn to some of the upcoming projects that we will be working on. An upcoming project related to oversight will be to regularly audit a sample of police reports to ensure that officers are correctly applying the Fourth Amendment. Thanks to the council's approval, a compliance team will be hired in June and audits will commence in July 2025 post RMS launch with a regular cadence in operation next fall. Council directed us to explore areas where civilian staff could provide services that sworn staff has traditionally handled. We've made some progress across the department in this area and we will begin reviewing additional roles in precincts and specialty units later this year. And this will also include a cost analysis. This initiative also builds upon the ASU calls for service study. Policies will be created in relation to interactions, use of force, consensual contacts and interviews, and interrogations with vulnerable persons in 2025 2026. Policies relating to interactions with persons experiencing crisis, juvenile procedures, physically impaired persons, and interviews and interrogations will be reviewed. And we also plan to have the revised contact form available in the new records management system this summer. So earlier we mentioned our commitment to adopt clear standards and accountability measures for PSB investigators and supervisors to ensure that all potential law and policy violations are fully investigated. Those accountability standards and measures will be strengthened in September 2025 through our systems of accountability project. And soon we will implement a software which will allow PSB to collect and record all citizen complaints to include the nature of the complaint and the precinct and the officers involved. So this slide is just a recap of some of the upcoming opportunities for community feedback related to some of our newer policies. Next month, our public facing K9 policy will go out for public comment. And in July, the public will be able to provide feedback on our interacting with individuals experiencing homelessness policy. And then in late summer, fall 2025, the youth interactions and the systems of accountability policies will be available for public comment. And the protocol for this process will include a 30-day period for public comment as well as a regular cadence of social media outreach. And at this time, I will turn it over to the director of accountability and transparency, Shannon Johani. And congratulations, Shannon. Uh before we go to the next part, Councilman Pastor has a question. I have a question about the K9 policy. What is that? Mayor, members of the council, Councilwoman Pastor, that is going to be a policy that we want uh to show to the public that talks about the types of canines that we have. It talks about the um types of facilities and care for the canine um and when we use certain canines in certain situations. So, it's a public facing policy um to let the public know this is this is the types of canines that we have, how they're to be used. No specific tactics, but just so everybody understands, we have um facility canines, we have um service canines, we have drug canines. Um, so things of that nature. So the public is aware of that. Okay. So what I'm hearing is there's a policy uh regarding the different purposes of the K9 of the use. I guess I would say used, but um what their purpose is and what what they're supposed to be doing and what when they're used also. Mayor, members of the council, Councilwoman Pastor, that is correct. Okay. Thank you. Thank you. Good afternoon, mayor, members of council, and members of the public. Each time I'm here, despite the nerves, I'm genuinely excited to share with you about the growth and progress at the Office of Accountability and Transparency. I am profoundly grateful to continue serving Phoenix, which is my community, and to continue leading a talented team of dedicated folks who are committed to Oat's mission and the Phoenix community. On behalf of that team, I also want to thank mayor and council and share our gratitude for the support and investment of all of you in Oat's work, our connection to the community, and in the work that we will continue to do in and for the communities we are all here to serve. As the past 14 months have progressed, the OT team has solidified our work. The team has consistently excelled at defining, refining, and demonstrating our five Rs: reach, review, report, resolve, and repair. The team has engaged with thousands upon thousands of community members at events and communicated compassionately with those who have concerns about the department. We are currently reviewing 138 department administrative investigations and have published 22 reports. We have conducted four department mediations at the department level uh police community mediations, excuse me, with the framework underway for individual officer community member mediations. Before I move to what I've been asked to present about today, I want to share a little bit about one of our mediations, one that I fortunately was able to observe. received a complaint from a community member who had overheard an officer speaking negatively about him and other members of the public who the officer had cited while the community member was waiting in court for a hearing on his ticket. The community member acknowledged that he was responsible for the ticket. However, he did not think that the officer's conduct and comments was appropriate. He also importantly did not want the individual officer to be singled out and addressed directly about the conduct. He felt it was a larger systemic issue with the department. He did want the department to be aware of the impact of comments like those on public perceptions of police and that he overall had a positive perception about police. The department design acknowledged that this behavior was not appropriate and also thank the community member for his willingness to bring it to their attention and to give the department an opportunity to address it. Though oat mediation does not require any side to agree to any actions or outcomes, the department initiated a series of steps to address professionalism at a larger level and to re-educate officers responding at events on best enforcement practices. The committee member was thankful and appreciated the department's willingness to both listen to and address his concerns respectfully. The department appreciated the opportunity to communicate about community concerns in a deescalated setting where resolution was the goal. The department designs and community member also connected over a love of classic cars, reinforcing the importance of human and personal connection to humanize members of the community as well as members of the department. These positive perceptions and takeaways have been across the board for all participants in the mediations to date. We are very excited to expand our mediations to community police mediations in Phoenix and we have that framework underway. This is just one example of the remarkable work at Oat and the expansion of OAT's capacity and reach since I last shared with you. Now to what I'm specifically here to share about today. Updates related to the civilian review board, revisions to the memorandum of understanding between OAT and the department, progress on the centralized hotline, and the department's compliance with agreed upon OAT recommendations. The Civilian Review Board's nine members were seated in October of 2024. At the January 2025 meeting, the board elected John Graham as the board chair and Michael Rober as the vice chair. Department representatives, OAT staff, CMO leadership, and law department representatives have attended each of the meetings. We've held four board meetings to date. Three of these meetings have provided necessary foundations for the board to do their work. We've covered the O ordinance, Phoenix City Code Chapter 20, Arizona Revised Statute Section 38117 that preempted the city ordinance, professional standards bureau processes and procedures, the force evaluation review unit, peace officer bill of rights, and constitutional principles in criminal law. The board has been enthusiastically engaged throughout the trainings which have been a joint effort between the department and oat. The final training meeting will be Friday, April 25th, where the board will board will hear from the department about operations order 1.5, the department's new use of force policy. That will be followed by a mock board meeting using the first two oat reports and department responses to give the board the opportunity to work through cases before formally hearing oat reports and making findings. The board will hold their first formal board business meeting on Friday, May 23rd, 2025 in the Phoenix City Hall assembly rooms. At the May meeting, the board will begin their charge to review out reports and recommendations and department responses. The board will issue findings on calendared reports and recommendations. There are five findings the board can issue after their review. Adopt, adopt with revisions, decline, decline with revisions, and additional information required. Oat staff will forward all board findings to the police chief and the city manager after each meeting. Oat the department and law have worked over the past five months to review and revise the memorandum of understanding that was initially signed in April of 2023 revisions were necessary as the initialou was drafted before oats in the department's working relationship as well as information sharing processes had truly begun by building on the lessons learned the working relationships developed and with an understanding of each department's business processes oat and ppd now have anou that provides needed structure and expectations ations to ensure both OAT and PPD are able to meet the ordinance mandates. A few highlights include specifying a no more than 72-hour notice requirement from the department to oat for incidents under OAT's mandatory authority detailed in Phoenix City Code sections 20-6 as well as a 72-hour notice time frame for OAT to inform the department that it will review an administrative investigation. The revised also details methods and time frames for documentation and information sharing from the department to oat and theou now includes sections on both mediation and the civilian review board. With the evolution of oats work and the development of relationships with the department, theou revision has memorialized the progress and processes over the last two years to address the mayor and council mandate from se September 2024 in collaboration with CMO 311 and the department. We have begun the process of implementing a single online portal for community members to file complaints and commendations about the department. Oat and PSB will have full access to all complaints and commendations filed through the portal and we'll be able to share information as well as review audit trails to see what work each department has completed on portal cases. Additionally, complaints and commendations filed through the portal will provide a tracking number for members of the public who file via portal to check the status of their complaint or commendation. The soft launch for the online portal is anticipated for late May, early June 2025. We continue to work on a centralized phone line for the department's complaints and commendations to be received. The department's compliance with OAT recommendations has been significant. Oat has made 19 independent recommendations across 22 reports. Some recommendations carry across multiple reports due to the timing of the report release and implementation dates. The department agreed with 16 of those 19 recommendations. One recommendation was in our recently released March reports and the department's response is not due until April 19th. To date, the department has implemented or updated manuals or operations orders for all agreed upon recommendations. The department's disagreement with oat recommendations was isolated to two reports and were factsp specific. For three of the 16 recommendations which span multiple investigations and their related OAT reports, OAT has cons has seen documented and evidence compliance with these recommendations. One, identify the source of allegations. Two, provide excuse me, provide written analysis and support of findings and three actual training completed. The first was an important change as it allows oat and therefore the public to see when department investigations are initiated by external sources of concern or by the department recognition of potentially problematic conduct. Consistent with being a self assessing and self-correcting agency, it is critical that the department show that it recognizes problematic conduct and takes the necessary steps to investigate it. As for the second, this change provides that critical transparency or sight into department decision-making and analysis consistent with other mayor and council mandates. This recommendation ensures that even if there is disagreement with the outcomes investigations or critical incident review board recommendations or executive leadership downward deviations, there is sight into how the decision was reached, which is a critical component of procedural fairness. And the third involved aligning what was ordered for training with the actual training completed by the officer. This ensures that officers get needed training to improve responses and reinforce policy and that the department is consistent in application and enforcement of training requirements. The department has modified operations orders and PSB manuals to embed the changes in their documented policies and procedures. For all additional agreed upon OAT recommendations, OAT has not yet completed a review of factually similar incidents to verify that the changes to operations orders or manuals have resulted in the recommended improvements. Oat will continue to review investigations to ensure that the implemented revisions meaningfully result in improved investigations, accountability, and transparency. The additional recommendations include interview officer regarding every allegation, meaningfully explore officer's consideration of deescalation strategies, conduct a full-scale professional standards viewer investigation, conduct a follow-up of the involved officer, excuse me, a follow-up interview of the involved officer, conduct a complete review of all available evidence. Refer incidents of similar severity to the critical incident review board. Elicit answers from the involved officers about law, policy, and training. Provide written analysis and conclusions in support of investigative findings. And this applies to both the professional standards bureau, the police chief, as well as the civil critical incident review board. Include and address all strikes, jabs, and uses of a firearm as an improvised impact weapon. Include all potential policies implicated by the involved officer's actions. Articulate and document criteria for determining whether a death occurred in custody and resulted from officer conduct. Maintain incustody death designation for all investigations. Explore officers understanding and response to individuals with mental illness and review the conduct of all officers who use or threaten use of force. OD is currently reviewing 138 department administrative cases with 22 reports published. Reports will now release monthly starting in March of 2025. The civilian review board will review oat reports and department responses approximately two months after OAT report release. The next batch of OT reports were released Thursday, April 24th. The civilian review board will hear the oat reports and department responses approximately 60 days after publication. All oat reports will now reflect the department response due date as well as the date that each case will be heard by the board. As oat the department and the civilian review board work through the oat recommendations and department responses. We will continue to track and report on the status of oat recommendations as well as any recommend additional recommendations that may come from the board. Members of the community can reach out by phone, email, or in person at the OD office at 350 West Jefferson. We have monitors or reviewers available Monday through Friday, 8:00 a.m. to 5:00 pm to receive complaints or commendations in person or by phone. Members can also leave a voicemail or send an email and we will respond during those business hours. Members of our monitor and community engagement teams are here today to assist any members of the public who wish to file a complaint or commendation or would like more information about oat. Thank you for the continued opportunities to share about Oat and the great work that this team is doing. Thank you. Thank you all for the really informative presentations. Covered a lot of information. We'll next go to council member comments and questions and then I'll turn to the city manager for a concluding statement and recognition and then we do have uh public comment. Council members. All right. I will turn to the city manager. Mayor, members, and council. Thank you. Um, it was important to me that I defer my comments about Chief Sullivan until the end because I thought it was important for him to begin his last presentation and his last policy session with praise on both ends of of the spectrum. I also thought it was really important for you to get to see his commitment um on even as he exits the department to this job and this profession and to this city and you saw that throughout this presentation. I also thought it was really important for us to be able as a team, as the chief talked about, to be able to demonstrate that change is inevitable. It's happening. This council wants it. Our community wants it, and our chief, Chief Sullivan, has set this department up for success moving forward with his framework and his commitment to to that continuous improvement. Me as an auditor loves those words when he talks about self- assessing, self-correcting because that is the definition of continuous improvement. But chief, you know, in the military, the Congressional Medal of Honor is is awarded for courage under fire and and being the bravest of the brave. And I think if I were to describe you with one word, it would be fortitude. You've demonstrated courage under fire, courage and adversity. And over the last three years, you've consistently thrown yourself in harm's way for the betterment of all. And I want to thank you personally. I want to thank your family for demonstrating that collective selflessness. So, thank you. Thank you. Well said, Councilwoman Huntington. Now I feel bad asking questions after the accolades for the chief, but I just wanted to start off by saying I know that the council did provide very very what I think was very aggressive goals in order to what we were asking from our departments and I think you guys have rose to the occasion. So I wanted to start off by saying thank you for all of the effort that you have done in order to make these recommendations come to fruition. I just had a couple of questions and comments um more so for um clarity and clarification. Um I want to start off with OHS. I wanted to um just get some opportunity just some clarification on the capacity of the 10 projects. We have we said about 1,200 beds. Can you tell us where we kind of stand from a capacity situation standpoint? Sure. So uh mayor and members of the council so the 10 projects that we've uh created over the last three years created or expanded um increase our capacity in our system by 1,200. Prior to this three years and these 10 projects, we had a good amount of capacity within the city of Phoenix of about 1,400. So almost doubled uh that capacity. And then additionally, we have the 300 spaces at the safe outdoor space as well. And of those um 1,200 additional beds that we have put into put into the work into the flow, can you tell us about how many of them are currently occupied at this point? Sure. Mayor and member members of the council. So when we bring a project on board, um we uh we fill to capacity um quickly. So as many beds as we open um sometimes that happens um over several months so as not to uh inundate staff um but they're f filled. So for example, our last project to open is the Phoenix Navigation Center. We're offering three to five beds a day and those are filled as well. So we anticipate to be at full capacity within the next month. Thank you so much. Um, I just had another question for you regarding the safe outdoor space. It's my understanding, and this is your world, not mine, that it is generally a high acuity population. They tend to be a little harder when it comes for placement. And I see here that the success rate from those um through the safe outdoor space is about 15%. Can you tell us whether or not from my uh perception that seems like a positive, but can you tell us a little bit more? Yes, mayor and members of the council, excellent question. So yes, um typically our our uh guests at the safe outdoor space might have um a little bit higher acuity and so again the the real goal for folks at the safe outdoor space is to move into indoor locations. So whereas we we have a little lower um exit um positive exit rate from the safe outdoor space as we would our our typical shelters. um we do see that as very positive um moving someone from that space into an indoor space where they have additional services to eventually move into a housed situation. Thank you so much for that clarification. Um I move on to you uh for community assistance program. Um this is actually something that I'm um not that I don't appreciate all of the other reforms but I was very happy to hear where we are when it comes to staff in that project. I think many individuals um agree that when it comes to behavioral health um issues that maybe law enforcement isn't the best person to deal with it. And for me when I saw that the goal was met in slide 22 and to me slide 24 and 26 tells a success that we're shifting more and more of these behavioral health calls from PD to those that are better suited for those. I'm cur I'm just a little more curious to see to hear whether or not individuals who have had um interaction with our behavioral health team or our crisis response units, do we find that they follow up with the those units after the emergency or after the initial interaction or is it more just a one-time type of um interaction? Mayor and council members, thank you for the question. um it's typically a onetime um once we get them into the services. Now we may have multiple interactions with individuals as we build the trust to have them um agree to go and get services but typically once we connect them to the services we do not have further contact. Thank you so much. Uh my next question is is for either Chief Sullivan or Chief Warren. Um I again I want to echo my comments regarding the I think we're making great strides towards the reforms that have been requested um from the recommended as well from council. Uh for those that are concerned that we have been changing our policy and act and requiring training. um how do we ensure that the policy changes and the actual training, how do we evidence that into change behaviors in the area that we are looking to effectually change and what are the uh measures that we're using to ensure that those behavioral changes are being um seen. So, mayor, members of the council, councilwoman uh Haj Washington, it's a great question, and I think that's something that we have probably lacked in the past, but uh thanks to Chief Sullivan's guidance and support, um some of the areas that we are going to look at, we're going to be doing those audits to make sure that we are complying with the training that we provide, we have to make sure that we are doing what we say uh and showing that we are doing what we say we're going to do. So there'll be uh some compliance uh checks u thanks to council's um recommendation and support. We've got the uh the research analysts that will be doing compliance audits on specific areas of the training that we've provided. Thank you. And then Shannon, I won't want you to feel left out. I do have a question for you as well. um when it comes to our office of accountability and transparency, it is one of the steps that many in our community felt was um very needed and timely and I'm grateful to say I see a lot of your staff out at community events spreading the word and getting people to understand that this is an avenue to submit both complaints and commendations. Um I see that you you mentioned you have 138 investigative um sorry document sorry department investigative cases administrative cases are currently pending and I see that you have the civilian review board set in place. I presume there will be continual training to those individuals to ensure that they keep a breast. Can you tell me more about the continuing training opportunities? Mayor members of council councilwoman Haj Washington. Yes, there will be ongoing training. So in addition to the foundational training we provided which were also recorded. So if uh members missed or we have new members to the board we'll be able to have them undergo those trainings there will be ongoing training for case specific issues or anytime the board has questions about a particular thing that comes up. As uh I know council is certainly aware particularly in this area we have lots of acronyms. It's we have lots of ideas or lots of concepts. Almost every single case that we review is factually different in some regard. And so as we continue to go through uh one of the things we've talked about, for example, is a K9 case. If there's an issue where there's a K9 deployment or an incident with a K9 deployment, in advance of them reviewing the documentation for that, we would have a presentation about um the tactical support bureau uh and how they deploy can kines, what the policies and procedures are around that. So there will be both case specific as well as general training to enhance them. Um they also will be able and the department has made it available for them to attend trainings at the academy. So, we have some folks that have already signed up to attend the ABLE training, which is the active bystandership in law enforcement. Um, they'll be able to attend IAT trainings or other trainings the department has. We think those are really critical. Uh, all of our review team will attend those trainings as well. We've also had our review team go through the force science training uh that Chief Warren discussed and we will make all of those same things available to the civilian review board so that they also understand as our review team does uh how this department and how these particular officers are trained. um about the PSB training. Uh our team is also attending the PSB training and the foundational training that's happening in May. Um we'll also be taking seats at the training that's happening in June and we'll make those available to the civilian review board as well. Thank you so much. Thank you again for an excellent presentation. Thank you for the diligence and the um dedication to moving these recommendations forward and for the benefit of the citizens of Phoenix. Thank you, Mayor. Those are my questions. Thank you, Councilman Glendel Vera. Thank you, Mayor. Um, thank you all for your very comprehensive presentation. It was lengthy, but it deserved to be lengthy because there was a lot that we requested and I'm glad to see a lot of it was accomplished. Um, one of my uh concerns and one of my issues has been behavioral health and mental health services and specifically on slide 28 on the behavioral health unit response breakdown. I think that's really a moment to celebrate when you look at 376 responses or 76% are being done by this unit that's great because I agree with my colleague Kisha Haj Washington that police perhaps are not the best to deliver behavioral health services but when we have dedicated professionals doing it and we know that the numbers are showing it and I'm sure they're going to increase that's something to celebrate and to continue. So, thank you for the work that's being done on that and for meeting the goal that had been set out. And on uh regarding uh slide 48 on the crisis intervention officers, I am very happy to see the training is being taken seriously. I had a chance early on to meet with one of the the the unit, one of the squads, and their work specifically as it relates to um calls dealing with suicide is phenomenal. And the level of professionalism and care that they take um really um lifts me again because um behavioral health is being done by the right individuals so that we can have a better outcome of very um bad situations. I want to get to ah slide 58 regarding the discipline review board. I am very pleased to see that that will be um handled and that we are going to have another civilian participating on this review board. That was one of the items that I specifically um asked to be included and I appreciate the fact that you did respond and that it is being taken care of. And then on slide 65 regarding first amendment policy, I have a question either um Chief Orander or Chief Sullivan um to respond dealing with now that we've seen um that there have been numerous um marches and protests. How has this policy worked out? Um did it meet the needs that you thought it would when it was being written and now that it's being implemented? Can you speak to that? Mayor, members of the council, Councilman Glenda, it has been very successful in my opinion. We haven't seen any uh major arrests or any um uh mass arrests, I would say. Um we've been very fortunate in that our our folks are doing exactly what we asked them to do is we want to engage with these uh folks that want to go out and exercise their first amendment rights. So, as you know, our policy is to always engage with them first and let them know this is what you can do. We will help you. We want to protect your First Amendment rights. U but from from what I've seen so far, this policy was going to be coming out next month, but what I've seen so far from the training that we've provided, it's been very successful. I uh uh there was a recent um uh event down at the state capital involving close to 4,000 individuals who then left there and marched down Jefferson. um no arrests and I know that beforehand many of the organizers met with Phoenix PD to ensure the security of individuals and that everyone followed the the the planned outcome of that march. So, I'm I'm really pleased to see that you all are taking this seriously because we want to ensure that people ha can exercise their first amendment right in this in uh Phoenix and and still it be peaceful and and have their point come across. Um because after all, we we're still a democracy right now. Councilwoman Pastor, I just have a question on that one slide. Um, this first amendment slide. Okay. There will be another march that is being organized and it's Mayday. So, I'm not sure if the organizers I'm kind of I'm part of it. But my question is really I guess my question is what is the process? So mayor, members of the council, Councilwoman Pastor, uh we would love to have a conversation with the organizer. Okay. Um but our our process is that our um community engagement bureau personnel uh will engage with that organizer, kind of explain to them and help them um go out and exercise their first amendment rights in a safe in a safe manner. We just want everybody to be safe. We want to protect what they're out there to do. Um so our community engagement bureau folks would like to contact the organizer. Um we'll have a conversation with them and make sure that they have a peaceful event. That's I think that's the end goal for for us and the end goal for the organizers as well. Okay. Then I'll pull that meeting rapidly together. Thank you. Councilman Wearing. Thank you. If I don't mind, I'll pivot back to Rachel on page seven. Uh slide 14. I recognize this is just a subset of the work that you do, but it talks about 1485 people served. We've talked about this issue before. It's fantastic to count like how many people are coming through the facility or or in the facility, but obviously the goal is not to have them come back, to have them have jobs and houses that aren't temporary housing built by the city. Um, in a different venue earlier, you had talked about not here, you had talked about how when the heat rises, there's a lot more interest in services, which makes perfect sense, of course, but but also that's again that's sort of seems temporary. If it's just driven by the heat, that kind of implies when it gets cool, people are going to go back to living the lifestyle that's that's frankly not good for them and problematic for the rest of us. So, are we doing anything to track like not just it's not just success to say 1485 people and I'm not saying you're necessarily claiming that with the slide like how many of these people or any of the folks that you serve go on to flourish, go on to have a job? Do we do we have any way of knowing that? Mayor, members of the council, Councilman Wearing, yes, we absolutely track in each one of our um projects through our homeless management information system the people who are still there, who have exited, and then we are able to track their um returns to homelessness or non- returnturns to homelessness for years after they've left. So, uh, Mayor Rachel, so as a percentage of people you serve, like I guess from what you just said, you have a number, a percent of success stories, mayor, members of council. So, yes, on a project by project basis, I could get that for you. I don't have one overall though today with me. No, I'm so disappointed in you, Rachel. I was expecting you to have that committed to memory. But if you could have that for future like I think that's something we're investing dump truck full of money in this uh rightfully so assuming that we're getting results and the public I know interest groups have asked like you're spending a lot of money on this guys like what what are we getting out of this? So that's a number that I would think would be front and center in any frankly discussion of of what we're doing here. or so. I would like to see those numbers. Um, if you haven't brok them down by project, that's fantastic. And then an overall number, people served, and you know, this is what we're saying. Do you have a ballpark of is it 20%, 30%, any general idea? Um, mayor, members of the council, I've been uh told by our city manager not to do public math. So, I'd like to get back to you on those percentages. Um, but Rachel, it's entertaining for the rest of us. You don't understand. That's half the fun. Um I will say all of our projects sweat like I don't know where's my calculator. Um uh Councilman Wearing, so projects from uh the the effort that we had outside the campus, we've been tracking sort of where those people are who we placed in in shelter and other services. So we know exactly how many are now housed, how many are still in shelter, how many have returned to homelessness, and then some that have are no longer in the homeless management information system. We also have that same information for say our Washington shelter and then some of our newer projects the information isn't as good. Um obviously the uh Phoenix Navigation Center just opened last July. Um but we have we have we are able to track all of that information. So I'm happy to share it with you. Maybe I don't want to overstep. You know Kevin Robinson he's dictatorial. he rules with an iron fist in public safety. But perhaps we could uh get that information at a future public safety committee meeting because I assume we're not doing this, you know, next month, too. So, but that might be an appropriate venue. If you could, that'd be awesome. Absolutely. I won't do public math either, but we we can get that done. Thank you, Councilman Glendo Alivera. Mayor, before we move on to public comment, I do want to take the opportunity as a point of privilege to welcome Councilwoman electz and wish her the best of luck and uh and I know that she will do well to represent the fine families and hardworking men and women in uh of district 7. So, Uh, thank you. We will now go to public comment. Angel. Hello. Good afternoon, members of the council. Uh, my name is uh Dr. Angel Algarand and I'm a public health researcher, a resident of District 4, and a proud active player in the Phoenix Out Loud Sports Kickball League. I'm here today to speak on agenda item one and to acknowledge the meaningful work the city has undertaken in advancing public safety reforms particularly those aimed at improving interactions between law enforcement and uh the communities they serve. Um as I you probably tell I have this all written and prepared but it was I' I've learned a lot today in today's meeting so really happy to attend. However, I'm also here to share a serious concern about an incident that occurred this past Sunday afternoon. one that highlights an urgent gap in how public safety is implemented across city departments. This incident directly impacted members of the LGBTQ plus community and reflects poorly on our city's values and reputation. During the Out Loud Sports Sagguaro Cup tournament at Encanto Park, an event that welcomed over 300 LGBTQ plus athletes and allies from across the country, the final championship game was abruptly shut down due to a clerical permit error. Rather than using discretion or engaging in a conversation, a parks and recreation employee escalated the situation by calling the Phoenix Police Department. In response, multiple police crew cruisers, eight to be exact, drove onto the field surrounding peaceful players who were confused, exhausted, and simply trying to finish a moment of community and celebration. This overreaction was damaging for many of the visiting players. This was their first experience in Phoenix. Instead of seeing our city as an inclusive and as and welcoming, they witnessed overpolicing and unnecessary escalation. This impacts more than just our sense of safety and belonging. It influences whether Phoenix is chosen for future LGBTQ plus events and it affects the small businesses that benefit from the presence of out of town guests. This incident makes it clear while much has been done to improve policing, we must expand our public safety efforts beyond law enforcement. Departments like parks and recreation are often the face of the city and our public spaces and they must be equipped with the same tools to deescalate, communicate effectively and affirm diverse communities. A lot of which I heard today. So I respectfully urge the committee to consider the following. Extend LGBT final conclusion. Yes. Extend LGBTQ plus cultural humility and deescalation training to all public facing city departments. Starting with parks and recreation, develop clear conflict resolution protocols to prevent escalation of minor administrative issues such as perceived permit overages to law enforcement and include LGBTQ plus residents in advisory and planning processes related to public safety, equity, and access. And Councilwoman Pestor has been spending an enormous amount of time on this. Yes, I'd like to thank you for bringing this to our attention. Uh, I will be meeting with the community on Thursday along with staff at uh 3 PM. So, thank you. Thank you. Thank you. Any additional comments? All right, Lori, did you want to do any concluding comment before we adjourn? No. Thank you, Mayor. Well said. Well said. Well, thank you. Super informative. We will be back to the community in a few months to continue updates, but a lot of big milestones. Uh, thank you. We're adjourned. The Arizona Department of Transportation wants this to be a rewarding and safe experience for all of you. Volunteers like you make this program successful by giving your time and energy to make a positive impact on the environment. Your efforts are appreciated very much so not only by ADOT but also by the citizens of Arizona and the visitors who will enjoy a cleaner state because of your hard work. So spread the word. Arizona, keep it grand. [Music] [Music] [Applause] [Music]